Asking for Clarification

I think it's better to start by asking a clarifying question, like whether the user needs a calendar reminder or ticket purchase strategy. We could set up a reminder, but we shouldn’t make assumptions about their environment. Offering a simple Chinese message with key details about the match and ticket prices is a solid approach. I need to keep it generic and avoid listing specific price increments. I wonder if they need any help with reminders or the purchase steps.